Privacy Policy

1. Introduction

Frigg Business Solutions Inc. and Frigg Business Solutions LLP (“Frigg,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our website, business communications, contact forms, SMS/text messaging services, and other interactions with our organization.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information and describes the choices and rights available sto you under applicable privacy laws.

By using our website or interacting with our services, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is required by law, we will obtain it separately.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with us:

2.1 Personal and Contact Information

• Name, business email address, telephone number, and business address.
• Company name, job title, and professional contact details.
• Information submitted through contact forms, consultation requests, and other inquiries.

2.2 Business and Service Information

• Details about your organization, service requirements, and business inquiries.
• Information relating to proposals, contracts, consultations, and client relationships.
• Communications and information necessary to provide our services.

2.3 SMS and Messaging Information

• Mobile telephone number.
• SMS opt-in and opt-out status.
• Records of consent, including the method and time of consent where captured.
• Messages exchanged with us and communication preferences.

2.4 Technical and Website Information

When you visit our website, we may collect technical information such as IP address, browser type, device information, cookies, and website usage data, where applicable.

2.5 Other Information

We may collect additional information that you voluntarily provide or that is necessary to deliver our services, respond to your requests, or comply with applicable law.

Please do not submit sensitive personal information through ordinary website forms or SMS unless specifically requested through an appropriate, secure process.

3. How We Use Personal Information

We may use personal information for the following purposes:

• Responding to inquiries and providing requested information.
• Delivering our cybersecurity, governance, risk and compliance (GRC), consulting, training, certification-readiness, and related business services.
• Preparing proposals, managing contracts, and maintaining client relationships.
• Scheduling meetings and sending appointment reminders.
• Providing service updates and responding to support requests.
• Sending SMS messages and other communications where permitted and, where required, consent has been obtained.
• Sending marketing communications where the necessary consent or other lawful basis exists.
• Operating, maintaining, and improving our website and services.
• Protecting our systems, preventing fraud, and managing security incidents.
• Complying with applicable legal, regulatory, contractual, and recordkeeping obligations.

We will not use personal information for purposes incompatible with the purposes described in this Policy unless permitted by applicable law or appropriately authorized.

4. SMS/Text Messaging Privacy

Frigg Business Solutions Inc. and Frigg Business Solutions LLP may use SMS/text messaging to communicate with individuals who have provided the required consent.

Depending on the applicable messaging program, messages may include responses to business inquiries, appointment reminders, service-related notifications, follow-up communications, and promotional messages where the required consent has been obtained.

4.1 SMS Consent

We collect SMS consent through appropriate opt-in methods, such as website forms or other documented consent mechanisms.

Where applicable, consent to receive marketing messages will be obtained separately from consent for service-related messages.

Consent to receive SMS messages is not a condition of purchasing any product or service from Frigg Business Solutions Inc. and Frigg Business Solutions LLP.

4.2 Mobile Information and Consent Records

We do not sell or share mobile telephone numbers, SMS opt-in data, or consent records with third parties or affiliates for their own marketing or promotional purposes.

SMS originator opt-in data and consent will not be shared with third parties.

We may use authorized messaging service providers to deliver and administer communications on our behalf. Such providers may process relevant information only as necessary to provide their services, subject to appropriate contractual and confidentiality restrictions. They are not authorized to use SMS consent records to market their own products or services.

4.3 Message Frequency and Charges

Message frequency may vary depending on the messaging program and your interactions with us. Message and data rates may apply according to your mobile carrier and service plan.

4.4 Opting Out

You may opt out of SMS messages at any time by replying STOP to a message where supported. We will process the opt-out and stop sending messages covered by that request, subject to applicable law.

For assistance, reply HELP where supported or contact us using the details in Section 13.

Opting out of SMS messages does not automatically unsubscribe you from other communication channels.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support functionality, analyze website usage, improve user experience, and maintain security.

Where required by law, we will obtain consent before using non-essential cookies or similar technologies.

You may manage cookies through available website settings or your browser controls. Disabling certain cookies may affect website functionality.

6. How We Share Personal Information

We do not sell personal information.

We may disclose personal information in the following limited circumstances:

6.1 Service Providers

We may engage trusted third-party providers for website hosting, IT infrastructure, communications, business operations, analytics, and service delivery. Such providers may access information only to the extent necessary to perform their services and subject to appropriate safeguards.

6.2 Legal and Regulatory Requirements

We may disclose information where required by applicable law, regulation, court order, or a lawful request from a competent authority.

6.3 Security and Legal Protection

We may disclose relevant information when reasonably necessary to investigate suspected fraud, protect our rights, safeguard individuals, or secure our systems and services.

6.4 Business Transactions

Personal information may be transferred as part of a merger, restructuring, acquisition, or sale of business assets, subject to applicable privacy requirements.

These disclosures do not authorize the sale or sharing of SMS opt-in data or consent records with third parties for their own marketing or promotional purposes.

7. Data Security

We implement reasonable technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.

Access to personal information is limited to authorized personnel and service providers who require it for legitimate business purposes.

Although we take reasonable steps to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including service delivery, business recordkeeping, legal compliance, dispute resolution, and security.

Retention periods may vary depending on the type of information and applicable legal requirements.

SMS consent and opt-out records may be retained as necessary to demonstrate consent, administer messaging preferences, and prevent messages from being sent to individuals who have opted out.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal and contractual obligations.

9. International Data Transfers

Frigg Business Solutions Inc. and Frigg Business Solutions LLP operates in an international business environment and may provide services to clients in different countries.

Personal information may be accessed, processed, or stored outside the country in which it was collected, including by authorized service providers.

Where required by applicable law, we will implement appropriate safeguards and other necessary measures for international transfers of personal information.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information, subject to applicable exceptions.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing activities.
• Opt out of marketing communications.
• Exercise other rights available under applicable privacy legislation.

To submit a request, contact us using the details in Section 13. We may need to verify your identity before processing certain requests.

We will respond to eligible requests in accordance with applicable legal requirements.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These third parties may have their own privacy policies and practices.

Frigg Business Solutions Inc. and Frigg Business Solutions LLP is not responsible for the privacy practices of third-party websites that we do not control. We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Our website and business services are intended for business and professional audiences and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law. If we become aware that we have collected such information unlawfully, we will take appropriate steps to address it.

13. Contact Information and Privacy Requests

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or require assistance with SMS communications, please contact us:

Frigg Business Solutions Inc. and Frigg Business Solutions LLP

Website: https://www.friggp2c.com

Address: 30 N Gould St, Ste R Sheridan, WY 82801, USA

Privacy/Support Email: service@friggp2c.com

Business Telephone: USA: +1-866-907-7227  |  Canada +1 (905) 261-9124  |  India: +91-733-113-2288

For SMS assistance, you may also reply HELP to a message where supported. To opt out, reply STOP.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal and regulatory requirements.

The updated Policy will be published on our website with a revised effective date. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this Policy periodically.

Thank you for selecting Frigg Business Solutions Inc. and Frigg Business Solutions LLP for your needs in Governance, Compliance, Risk Assessment, Business Continuity Planning (BCP), Certifications, Training, and associated services.